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Guest Support Assistants

All Guest Support Assistant positions have been filled for the 2023 season. Visit our jobs overview page to explore other open positions. And sign up below to be the first to learn when we are hiring for 2024.

Guest Support Assistants assist the Senior Manager, Group Sales and Events with administrative and customer service duties. This is a seasonal position from September to November. Weekend availability is a must. All responsibilities are via phone and email. This is an office based role. 

Equal Opportunity Employer Statement: Eastern State Penitentiary Historic Site Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, gender expression, arrest record or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. ESPHS strongly believes in second chances and, as such, is committed to providing appropriate employment opportunities to those who have been incarcerated. As a condition of employment, all individuals who accept an employment offer must complete a criminal background check. Eastern State will review any criminal record and make appropriate employment decisions in accordance with applicable law and its policies.