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Jobs

Jobs

  • Overview - Read This Page First!

    We're hiring all kinds of people for Terror Behind the Walls!

    Terror Behind the Walls (TBTW), consistently ranked among the top haunted houses in the nation, runs select nights from September through November and employs a variety of people to fill more than 300 seasonal positions each year. Currently available positions include actors, makeup artists, box office and retail staff, event staff, and more. These jobs are demanding but FUN. Many employees return year after year to join our Scream Team! Pay starts at $10.88 per hour, and more for management positions.

    All staff must be 18 years old or older and must successfully complete a background check. Eastern State Penitentiary Historic Site, Inc. is an equal opportunity employer.

    Below you will see the categories of available jobs. Click on the category that interests you to learn more about those positions and to download the appropriate application form. Please print applications in one-sided format.

    Note: It is important that you read all information carefully. Each of the following pages contains DIFFERENT information about interview or audition dates, paperwork, and required skills.

    Remember to fill out your application before you arrive to interview or audition! Not only will you save the hiring managers time, but you will also be placed ahead of applicants who haven’t completed an application in advance. Applications can be downloaded from the pages listed below.

    Positions will be filled on a first-come, first-considered basis – meaning that you have a better chance getting a role by attending an earlier audition/interview. Auditions and interviews run RAIN OR SHINE.


    These are the categories of currently available positions at Terror Behind the Walls:

    Acting Roles
    Applicants must audition for acting roles. These jobs require wearing costumes and special FX makeup provided by TBTW. An actor’s main responsibility is to scare and entertain visitors in the haunted house. You do not need to prepare a monologue; just come, have fun, and give us your best scream! No experience necessary.

    Customer Service, Retail and Box Office Roles
    Applicants must interview for these roles. Positions include Line Staff, Guest Services, Retail Staff, Box Office and Ghost Bus Parking Lot Attendants. These positions require a lot of customer interaction. A positive attitude and a commitment to exceptional customer service are required. Most of these jobs do not require wearing a costume or makeup, just a uniform.

    Special FX Makeup Team
    Applicants must interview for these positions. This elite team prepares the cast of more than 200 performers each show night. Lots of energy and special effects makeup experience are required.

     

    NO PHONE CALLS PLEASE.



  • Acting Roles

    Terror Behind the Walls (TBTW) is one of the top ranked haunted houses in the nation, so, of course, we want top notch actors entertaining our visitors!

    Actors and actresses work in and around the six haunted attractions that comprise TBTW. The acting departments include Lock Down, Machine Shop, Detritus, Infirmary, Quarantine: 4D, Break Out, The Zombie SWAT Dance Team, The Speakeasy, Bloodline, Roamers, The HEX Challenge, Line Beasts and the Street Team that entertains visitors outside penitentiary walls before they enter the property.

    Interested actors and actresses must attend a group audition where they’ll get a chance to show off their scaring skills! No experience required; however, acting roles require a very high level of energy, stamina, and positive attitude.

    Positions will be filled on a first-come, first-considered basis – meaning that you have a better chance getting a role by attending an earlier audition/interview. Auditions and interviews run RAIN OR SHINE.

    2017 Acting Role Auditions
    All auditions are held from 6:00 to 7:00 pm at Eastern State Penitentiary. You do not need to make an appointment.

    • Thursday, July 27
    • Friday, July 28
    • Thursday, August 10
    • Thursday, August 17
    • Thursday, August 24

    Please bring your Acting Role Application completely filled out. Applicants with special talents (stilt walking, superhuman tricks, break dancing, the ability to make strange noises, willingness to change your appearance, immersive theater experience, etc.) should inform hiring managers of those particular talents at the audition session. Positions will open up periodically throughout the season; check back for additional audition dates.

    No phone calls please.

    Note: The above information pertains to those interested in acting roles ONLY. For information about other positions available with Terror Behind the Walls, please visit our TBTW Jobs page.



  • Customer Service, Retail, Box Office

    Terror Behind the Walls (TBTW) is a nationally ranked attraction that prides itself not only on its entertainment value, but also on its exceptional customer service. Whether visitors are parking, buying tickets, entering the building, screaming in the haunted house, shopping for souvenirs, or enjoying private events, we want them to have a first-class experience.

    We need friendly and energetic employees to make all of this possible!

    Applicants for these positions must attend a group interview. Hiring managers will interview applicants to fill the positions listed below. Please read the descriptions that follow to decide which position best suits you.


    Box Office
    Members of our Box Office team either sell tickets to customers at the Box Office (on show nights only) or answer our information phone line. This position requires a friendly, upbeat attitude and an ability to focus in a hectic environment. Cash handling experience is required for cashier positions. Box Office staff members are given uniform shirts and vests to wear; they do not wear special FX makeup.

    Retail Staff
    Like the Box Office team, our retail staff spends a lot of time at the cash register. But this team also organizes and sells our line of TBTW merchandise. They do not answer the phone, but members of this team do answer basic questions about Eastern State’s daytime programming and hand out brochures encouraging Halloween guests to return for a daytime prison tour. Customer service skills and cash handling experience are required. An interest in history is a plus. Retail staff members are given uniform shirts and jackets to wear; they do not wear special FX makeup.

    Guest Services Staff
    Guests Services Staff are positioned at checkpoints throughout the attraction, as well as on the sidewalk surrounding the penitentiary. Guests Services Staff help orient visitors, answer guests’ questions, and keep an eye out for situations that should be brought to the attention of security. But this team also assists scared guests by escorting them out of the attractions. This position requires a friendly, upbeat attitude and patience. Guests Services Staff are given uniform shirts, jackets, and sometimes hooded cloaks to wear; they do not wear special FX makeup.

    Ghost Bus Parking Lot Attendants
    This team has the same responsibility as Guest Services Staff, but they work at the TBTW parking garage at the Philadelphia Zoo. In addition to orienting visitors and answering questions, this team hands out information sheets, collects parking vouchers, and assists guests in boarding and exiting the buses. They do not collect cash or direct the parking of cars. Excellent customer service skills required. Ghost Bus Parking Lot Attendants are given uniform hats, shirts and jackets to wear; they do not wear special FX makeup.

    Line Staff
    Our Line Staff helps orient visitors when they arrive at the penitentiary. They work near the entrance of the building, guiding guests and groups through the entry process by helping them find the appropriate line, answering event questions, scanning tickets, and providing exceptional customer service. This position requires energy and patience! Line Staff employees wear costume and special FX makeup every show night to enhance the look and feel of the experience. No acting experience required.


    Positions will be filled on a first-come, first-considered basis – meaning that you have a better chance getting a role by attending an earlier audition/interview. Auditions and interviews run RAIN OR SHINE.

    2017 Customer Service and Retail Interviews
    All interviews are held from 6:00 to 7:00 pm at Eastern State Penitentiary. You do not need to make an appointment.

    • Thursday, July 27
    • Friday, July 28
    • Thursday, August 10
    • Thursday, August 17
    • Thursday, August 24

    Please bring your resume and Customer Service and Retail Application completely filled out. Applicants without a resume will not be allowed to interview. Positions will open up periodically throughout the season; check back for additional audition dates.

    No phone calls please.

    Note: The above information pertains to those interested in customer service or retail positions ONLY. For information about other positions available with Terror Behind the Walls, please visit our TBTW Jobs page.



  • Special FX Makeup Team

    It takes an elite team of 14 makeup artists about three hours to prepare a cast of more than 200 performers each evening.

    Applicants must be able to manage their time wisely. This is a fast-paced, fun environment, and the timing of the makeup crew is essential. Applicants must be proficient and possess skills in basic and intermediate special effects makeup. This includes knowledge of and hands-on experience with prosthetic application, Skin Illustrator, latex, gelatin and silicone appliances, and Pros Aide transfers. Makeup artists selected will have the opportunity to work with the best products available in a professional setting. Makeup artists are paid a day rate.

    Interested in styling hair in a haunted house setting? We're also hiring a licensed hair stylist! Please fill out the Special FX Makeup Team application, focusing on the availability calendar. Note: No makeup experience is necessary for the hair stylist position, although you will receive some Special FX training. Please be sure to bring your hair portfolio.

    2017 Special FX Makeup Team Interviews
    All makeup artist / hair stylist interviews are held at Eastern State Penitentiary. You do not need to make an appointment.

    • Friday, July 28, 6:00 pm - 7:00 pm

    Auditions and interviews run RAIN OR SHINE.

    Please bring your resume, portfolio and Special FX Makeup Application completely filled out. Applicants without a portfolio will not be allowed to interview. Positions will open up periodically throughout the season; check back for availability.

    No phone calls please.