Staff Bios

Special Events - Terror Behind the Walls

Sep 04, 2012

Sean Kelley, Senior Vice President, Director of Public Programming
Sean Kelley was hired as the historic site’s first full-time employee in 1995. In 1997, Sean re-branded Eastern State’s Halloween event Terror Behind the Walls and introduced a revolutionary timed ticketing system. Eastern State’s ticketing system continues to be the model for haunted attractions around the country. Sean has spoken about Eastern State Penitentiary and the haunted attraction industry dozens of times, including interviews on CNN, the History Channel, the Travel Channel, The Montel Williams Show, and NBC’s Today Show. Sean also trains tour guides at the historic site.

Brett Bertolino, Director of Operations
Brett Bertolino joined the Eastern State staff in 2000. Brett serves as the secretary on the board of the Haunted Attraction Association (HAA) and is the editor of the Haunted Attraction section of Tourist Attractions and Parks Magazine (TAP). In 2011 he was honored with the HAA’s President’s Award for his decade of service to the haunted house industry. In addition, he has led seminars on marketing, promotions, haunted attraction operations, and ticketing at various tradeshows including the International Association of Amusement Parks and Attractions, Transworld’s National Haunt and Attractions Show and the American Association of Museums. Brett manages operations for both Terror Behind the Walls and Eastern State’s daytime prison tour program.

Jason Ohlsen, Associate Director for Design Services
Jason Ohlsen oversees all design and construction of Terror Behind the Walls. Jason joined the Eastern State team in 2004. Considered an innovator in creating optical and special effect illusions that blend with existing environments, his background in industrial design stimulates the creation of custom designed scenes and props for the haunted attraction. In addition, he has led seminars at various industry tradeshows throughout the nation and serves as the treasurer for the haunted house organization 13 Haunts.

Amy Hollaman, Show Manager
Amy Hollaman joined Terror Behind the Walls as an actress in 2005. She has returned every year since, moving into leadership roles such as attraction zone manager and employee services director. She was the recipient of the Best Actress of the Year Award in 2010. In her current role as show manager, Amy oversees casting, theatrical direction, stage management, and human resources for the 250-person cast. Amy brings experience in event and operations management for non-profits like the Girl Scouts of Eastern Pennsylvania, American Civil Liberties Union and the Mazzoni Center. She is also part of the Eastern State Penitentiary full-time staff as specialist, operations and programming.

Lauren Palmer, Makeup Director
Lauren Palmer joined Terror Behind the Walls as a makeup artist in 2006 and is moving into the role of makeup director this year after serving as assistant director last year. As a certified makeup artist and licensed cosmetologist, Lauren has experience in film, television, photography, commercials, fashion, live event, bridal, and multi-service salon and spas. She specializes in film and fashion makeup, airbrushing, and period hair and wardrobe. Lauren’s work has been seen on New York runways, in films such as Transformers 2, in magazines like Coastal Living, and on the stage in Tony and Tina’s Wedding.

Keith Lambert, Costume Director
Keith Lambert joined Terror Behind the Walls as an actor in 2008 and is returning for his third year as costume director. With a background in costuming for independent films and theater, Keith served as costume director for The Lousy Tenants Comedy Group and Concord University in West Virginia. He recently created the costumes for The Ghost Ship at Morey’s Piers in Wildwood, NJ. Having worked for and managed local haunted houses growing up, Keith felt it was a natural fit to audition for Terror Behind the Walls when he moved to Philadelphia.

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